Frequently Asked Questions
Product Information
How do I find details about the sarees at Arissa?
Each product page includes detailed information about the fabric, dimensions, and special
features. Please review these descriptions to choose the saree that best suits your
preferences.
Are the colors of the sarees accurate?
We ensure our saree images are true to life, but slight variations may occur due to different screen settings and lighting conditions.
Fabric Care
How should I wash my Arissa saree?
To ensure longevity, we recommend hand washing with mild detergent or opting for dry cleaning. Avoid using bleach or harsh chemicals.
Can I use a washing machine for Arissa sarees?
Machine washing is not recommended, as delicate fabrics and embellishments can be
damaged.
How do I dry the saree without causing damage?
Dry the saree in a shaded area away from direct sunlight to prevent fading. Lay it flat or hang it carefully to maintain its shape.
How can I store my sarees?
Store your sarees in a cool, dry place. Use breathable cotton bags to avoid moisture buildup and maintain the fabric's quality.
Shipping & Delivery
Can I change my delivery address after placing an order?
Yes, you can update your delivery address within 24 hours of placing the order by contacting our customer support team at support@arissastore.in or Whatsapp us on +91 8690064599. Changes may not be possible once the order is dispatched.
Do you offer international shipping?
Yes, Arissa offers worldwide shipping. The shipping charges are calculated at checkout.
How long does delivery take?
Domestic orders are delivered within 5-7 business days, while international deliveries may take 10-15 business days, depending on your location.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp to monitor your shipment’s progress. You can also track your order by entering your mobile number over here.
Exchange and Returns
What is Arissa’s exchange policy?
Arissa does not offer returns or credit notes. However, if the item you receive is defective, we will arrange for the same article to be sent to you as a replacement.
What should I do if I receive a defective product?
If your saree is defective, please contact us within 48 hours of delivery. Share clear photos of the defect by contacting our customer support team at support@arissastore.in or Whatsapp us on +91 8690064599, and we will arrange for the same article to be sent to you as a replacement.
What is the time frame for exchanges?
You must notify us about any defective products within 7 business days of delivery to be eligible for an exchange.
Do you offer bulk purchase discounts?
Yes, we offer special discounts for bulk orders. If you’re interested, please reach out to us via email at support@arissastore.in or Whatsapp us on +91 8690064599 with your requirements.
Customization and Boutique Work
Do you offer customized sarees or boutique work?
Yes, Arissa specializes in customized boutique work. Share your design ideas with us at support@arissastore.in or Whatsapp us on +91 8690064599 , and we’ll create a saree that matches your vision.
Payment and Gift Packaging
What payment methods are available?
We accept multiple payment options, including credit/debit cards, UPI, net banking, and digital wallets.
Do you offer gift packaging?
Yes, Arissa provides aesthetically pleasing gift packaging on request. Add the gift packaging option at checkout or contact customer support at support@arissastore.in or Whatsapp us on +91 8690064599 for assistance.